Customer Services Team

Contact mac staff at - stating the department in the subject header.
To call direct phone lines use 0121 446 3 followed by the extention number.

If you have a specific request, you may find it easier to fill in our contact form.

Get in touch by emailing, or call us on 0121 446 3250.

Damien Vincent
Head of Customer Services
ext. 246

Customer Service Team Leaders

Madeleine Eagles

ext 467

Amelia Counsell
ext 463

Matt Jukes (Maternity Cover)
Systems Administrator
ext 212

Customer Service Assistants
Stephanie Phillips
Tina Corbett
Joseph Stogdale
Maree Munn

Retail Supervisor
Rachel Bromfield