Customer Service Assistant

We are recruiting for variable hours Customer Service Assistants to join our Operations/Front of House team.

Midlands Arts Centre (MAC) will be running recruitment sessions on Monday 1 April 2019 at:

  • 09:30 – 10:30
  • 10:45 – 11:45
  • 12:00 – 13:00
  • 13:30 – 14:30
  • 14:45 – 15:45
  • 16:00 – 17:00

Our CSAs are responsible for the Health & Safety of all MAC users, invigilating venues, portering heavy furniture across site, supporting Artist Tutors in children’s classes and interacting with visitors.  

We are looking for flexible, reliable team players with excellent people skills to join our amazing Front of House Team. If you have lots of stamina and energy with good evening and weekend availability you may have the skills to join our vibrant and dedicated team.

Applicants with limited weekend availability will not be considered. All successful applicants will be subject to an enhanced DBS check.   

To book your place on one of our recruitment sessions please follow this link any time. If you have any accessibility issues which mean that you are unable to use the link, please call 0121 446 3200 from 10:00 – 16:00 Monday - Friday.

Second interviews will take place on Friday 5 April.

All successful candidates must be available for two compulsory training days 10:00 – 15:00 on Thursday 11 April and Friday 12 April.

Find out more about the role by downloading the recruitment pack below. 

Recruitment pack