Customer Service Assistant - Catering

Midlands Arts Centre (MAC) is an exciting, ambitious arts centre which offers a wide array of free exhibitions, theatre, music, cinema and comedy as well as creative learning and participation activities. Well-loved and well used, it attracts a diverse mix of visitors, over 1million visits annually. MAC’s work also extends outside of the venue across the city to community settings to inspire new audiences to experience high-quality art.

It’s a very exciting time to join the MAC family, in our Café & Bar. We are looking for people who are passionate about food & drink as well as delivering a genuine, no holds barred, awesome customer experience to our 1.1million visitors who come through our doors every year!

We are offering full time, 37.5-hour weekly contract with a very competitive salary of £17,364 a year. You get 33 days’ holiday a year (includes bank holidays). You will receive full training from day one and there is great progression for the right people who want it.

You can enjoy and join in the artistic programme with free tickets to theatre shows, cinema screenings and a range of courses and classes. So if you have at least 1 years’ experience in a Café and/or Bar, please download the recruitment pack (which includes official job title) and supplementary information pack.  Please note CV’s will not be accepted without an application form.


Applications can be received at any time until the end of July 2019 and will be assessed on a rolling basis.


Shortlisted candidates will be notified.


To be arranged with short-listed candidates.

Recruitment Pack CSA Full Time Rolling Jul 19

Application Form 2019